How do I start a mis-sold pension claim?

The first step is a free initial enquiry. Contact us by phone or complete the form on this page and a solicitor will review your situation. You do not need to have all your documents ready — just tell us what happened with your pension.

Is there a charge for the initial review?

No. The initial review is free and there is no obligation to proceed. We will explain your options clearly before you decide anything.

Can I make a claim on a no win no fee basis?

We can often handle suitable cases on a no win no fee basis. This is assessed on the merits of your case. Any funding arrangement, including any success fee or deduction, will be explained clearly before you agree to proceed.

What information do I need to make a claim?

As much as you can provide — pension paperwork, transfer documents, adviser correspondence, and any suitability reports. If you do not have these, we can advise on how to obtain them, including making a data subject access request to your former adviser.

What if my financial adviser has gone out of business?

You may still be able to claim through the Financial Services Compensation Scheme (FSCS), which exists specifically to compensate eligible claimants where an authorised financial services firm has failed. We can advise on whether the FSCS route is available to you.

How long does a pension mis-selling claim take?

Timescales vary depending on the route. FOS complaints typically take several months. FSCS claims have their own processing timescales. Legal claims can take longer. We will keep you informed at every stage.

SRA-Regulated Solicitors · No. 800525

Start Your Mis-Sold Pension Claim

If you were given unsuitable pension, SIPP or investment advice, you may be entitled to compensation. Our solicitor-led team offers a free, no-obligation initial review of your situation.

Free initial review — no charge, no obligation
Solicitor-led from start to finish
No win no fee options available for eligible cases
FOS, FSCS and legal routes covered

01228 272395

Request a Free Call Back

A solicitor will contact you to discuss your pension situation. No charge. No obligation.

Quick Answer

To make a mis-sold pension claim, contact Edward & Amaury Solicitors for a free initial review. A solicitor checks your advice documents, identifies whether the Financial Ombudsman Service, the FSCS or legal action is the right route, and explains any fees before work begins. Time limits can apply, so act promptly.

How Making a Claim Works

A straightforward four-step process from your first contact to your claim being submitted.

Free Initial Enquiry

Case Review

We review the details of your situation, the advice you received, your documents and the losses or benefits you may have suffered.

Your Options Explained

We explain the routes available to you — FOS complaint, FSCS claim, or legal action — and which may be appropriate for your case.

Submit Your Claim

If you decide to proceed, we handle the claim submission and all correspondence on your behalf.

Full claim process guide

Why Make Your Claim with Us?

SRA-Regulated Solicitors

Edward & Amaury Solicitors is authorised and regulated by the Solicitors Regulation Authority (SRA No. 800525). You are protected by the SRA Standards and Regulations.

Solicitor-Led Review

Your case is reviewed and handled by qualified solicitors, not claims management staff. That matters for complex pension mis-selling cases.

All Routes Covered

We advise on FOS complaints, FSCS claims and legal proceedings — and will recommend the route most appropriate for your individual situation.

Act Promptly — Time Limits Apply

Time limits can apply to pension mis-selling claims, depending on the route. Getting advice early preserves your options.

You Can Also Claim Directly

You do not need a solicitor to complain to the Financial Ombudsman Service or apply to the FSCS. Both are free and available directly.

Financial Ombudsman Service (FOS)

Free, independent dispute resolution for complaints against authorised financial services firms. Learn more.

Financial Services Compensation Scheme (FSCS)

Compensation for eligible claimants where an authorised firm has failed. Learn more.

We will always explain all routes available to you as part of your free initial review — including those you can pursue yourself at no cost.

Common Situations That May Support a Claim

These are some of the situations that may indicate your pension advice was unsuitable. Not all of these need to apply — contact us to discuss your individual circumstances.

You were advised to transfer out of a final salary or defined benefit pension

You were moved into a SIPP without a clear explanation of the risks

Your pension was placed into high-risk or unregulated investments

You were not told about the charges involved

You lost valuable guaranteed benefits that you had built up

The risks were not properly explained to match your circumstances

You were promised returns that sounded too good to be true

You felt pressured to proceed with the advice

Your adviser has since been investigated, fined or closed down

Full eligibility checklist

Common Questions About Making a Claim

Ready to Start? Contact Us Today

Your initial review is free, confidential and carries no obligation. We will explain what happened with your pension and what your options are before you decide anything.

01228 272395 Enquiry Form

Edward & Amaury Limited trading as Edward & Amaury Solicitors · SRA No. 800525